British retailers are testing artificial-intelligence systems—from facial recognition to CCTV analytics—to spot suspected shoplifters and other criminal behavior. Civil-liberties groups warn the tools risk putting people on secret watchlists and effectively barring them from stores without due process. The U.K. government says commercial use of facial recognition is legal if transparent and compliant with data-protection laws. In a BBC segment, reporter Jim Connolly trialed the technology at an independent Post Office, highlighting the promise and pitfalls of AI-driven loss prevention.
BBC reporter tries out AI tools designed to deter shoplifting
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