Business

Salesforce has eliminated roughly 4,000 customer-support roles as artificial-intelligence agents now handle about half of customer interactions, CEO Marc Benioff...

Meta said it will tighten safeguards on its AI chatbots by blocking discussions with teen users about suicide, self-harm and...

Microsoft struck a governmentwide agreement with the U.S. General Services Administration to expand access to its AI and cloud tools,...

The Trump administration’s plan to take a 10% stake in Intel is being cast as a template for broader government...

Anguilla is parlaying its country code top-level domain, .ai, into a revenue windfall amid the artificial-intelligence boom. The British Overseas...

New “reasoning” upgrades to prominent chatbots are producing more wrong answers, raising doubts about claims that AI accuracy will steadily...

OpenAI is shifting from breakout innovator to ecosystem builder, layering features like chat “memory” and image libraries while exploring social...

Silicon Valley’s biggest AI chiefs are promising sweeping medical breakthroughs, including timelines to “cure all disease” and eliminate most cancers....

A Canadian AI researcher credited by colleagues with key contributions to OpenAI’s ChatGPT and GPT-4.5 has left the U.S. after...

The surge in AI-linked stocks has reignited debate over whether the sector’s boom is evolving into a bubble, as Nvidia’s...