How Americans Are Adopting Artificial Intelligence: Insights from AP-NORC Polling

A recent AP-NORC poll reveals that while artificial intelligence is making headway among U.S. adults—particularly for information searches—its adoption for tasks like work assignments, emails, or shopping remains limited. Younger Americans, especially those under 30, are at the forefront, using AI for brainstorming and daily tasks, reflecting a generational divide in comfort and creativity with emerging technologies. Approximately 60% of adults report using AI for information, yet only 40% turn to it for work tasks, and a quarter for shopping. Companionship via AI remains niche, even as evolving work patterns and changing habits signal that broader adoption could be on the horizon. Industry advocates’ visions of ubiquitous productivity tools are not yet a reality for most, but Generation Z’s enthusiasm suggests the landscape may be shifting.

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