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Home News Asia

China’s AI chatbots are powerful and multi-skilled — but still hustling to win loyal users

Neural Networks
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China’s tech heavyweights are pouring cash into AI chatbots to convert curiosity into daily consumer habits. Alibaba, Tencent and ByteDance have tied their AI assistants to super-app ecosystems—Qwen with Alipay, Yuanbao with WeChat, and Doubao with Douyin—so users can order food, pay, hail rides or book services within a single chat. The strategy echoes China’s past payments wars: Alibaba earmarked more than $430 million for Lunar New Year offers, while top apps together spent over $1.1 billion on promotions, according to Morgan Stanley. The blitz briefly overwhelmed merchants and drove record usage: research firm QuestMobile counted 73.5 million Qwen users on Feb. 7, and Doubao topped 144 million after state-TV tie-ins. Startups like Moonshot AI and DeepSeek add competitive pressure. The challenge now is retention. Daily activity slid after the holiday, and some users sampled perks, then reverted to preferred apps. “Competition is heating up again,” said analyst George Chen, who argues the spend may catalyze China’s next phase of AI-driven commerce.

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Related articles:

– E-commerce in China
– WeChat
– Alipay
– ByteDance
– Alibaba Group

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