A recent survey by the National Federation of Independent Business reveals that just 24% of small businesses are currently using artificial intelligence tools such as ChatGPT, Canva, and Copilot. Importantly, 98% of those adopting AI said it has not affected the number of employees, instead freeing staff from repetitive tasks and allowing for enhanced creativity and efficiency. Usage rates are higher among larger small businesses but lag among the smallest firms. The survey also suggests that most small businesses believe AI will become at least somewhat important in the next five years. The article highlights practical applications, such as a Dallas law firm using AI to accelerate legal analysis and provide extra mentoring opportunities by automating routine work.
Survey Shows AI Adoption by Small Businesses Has Not Impacted Employee Numbers
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