Lufthansa to shed 4,000 roles, leaning on AI to streamline operations and lift profits

Lufthansa said it will eliminate 4,000 full-time equivalent positions by 2030, focusing on administrative roles largely in Germany, as part of a restructuring that leans on digitization and artificial intelligence to remove duplicative tasks and boost efficiency. The carrier raised its long-term profitability goals, targeting an 8%–10% adjusted operating margin from 2028 and more than €2.5 billion in annual adjusted free cash flow. Shares rose about 0.9% Monday and are up roughly 25% this year. The push follows a difficult 2024 marked by strikes, stiffer price competition and aircraft delays that drove EBIT down 39% to €1.65 billion and left margins below internal targets. Lufthansa joins companies such as Klarna, Salesforce and Accenture that have cited AI in workforce reshaping and upskilling plans.

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