For decades, broadcast-era gatekeepers enforced a narrow consensus that built public trust but sometimes abetted official falsehoods. The internet and social platforms shattered that consensus, fueling customized realities and declining confidence in institutions. A new crop of AI chatbots may nudge discourse back toward a shared baseline: large language models tend to converge on broadly accurate answers and have shown promise in moving users away from conspiratorial beliefs. Unlike ad-driven social media, AI firms have clearer incentives to deliver reliable outputs because usefulness underpins their business models. Yet risks remain, including hallucinations, scaleable manipulation, and misuse by bad actors, leaving open whether AI mitigates or magnifies the internet’s epistemic fracture.
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